Frequently Asked Questions
At Zenrenity, your health and safety are always top priority. We understand you may have questions about our services. We've tried to cover some of the most popular things clients ask on this page.
What should I know about my first appointment?
At your first appointment, I conduct a thorough intake interview with all
treatments. I will cover medical history and goals. It is imperative that you
are honest about your medical history, as your treatment needs to be altered
to fit your needs. A doctor’s note might be required after surgery or hospital
treatment. YOUR SAFETY IS MY #1 TOP PRIORITY!
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What if I am late?
Please try your best, not only to arrive on time, but to arrive a few minutes
early. This will allow you time to change without rushing. If you arrive late to
your session, time may be docked in order to accommodate others whose
appointments follow yours. I will do my best to provide you with the services
you have booked, but we cannot guarantee the full time if you arrive late.
Full payment for your scheduled services will be expected.
Do I need to shower before I come?
It isn’t necessary to shower right before the massage, but I do ask that you come clean. Also avoid strongly fragranced personal products. This will allow you to enjoy the aromatherapy tools I may use during the session.
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Do I have to get completely undressed?
Absolutely not. You comfort level is the most important thing to me. Also note that clothing can get in the way in some treatments, so I ensure my clients are always properly covered by a sheet. You will never be exposed. Only the specific area being massaged will be uncovered.
Do you do Deep Tissue Massage?
You are encouraged to openly communicate with me about your preferences and comfort. If anything needs to be adjusted or there’s a certain area you don’t feel has gotten enough attention, bring it to my attention! Please note that a massage doesn’t have to be painful to be therapeutic. Some of the most effective techniques involve very light, gentle touch. Often, too much pressure can cause muscles to tighten further, and detract from the effectiveness of your treatment. Either way, I am happy to modify your treatment. My motto is LEAVE ‘EM BETTER THAN YOU FOUND ‘EM!
Is it okay to talk to the massage therapist during my massage?
You will experience the greatest benefits from your session if you just allow yourself to become quiet and relaxed...which helps your massage therapist focus on providing a great massage! Definitely communicate with your therapist if you feel any pain or discomfort, if you have any concerns during your massage, or if there is anything your massage therapist can do to make you more comfortable. Some types of massage that work on deep layers of muscle and tissue, such as deep tissue or sports massage, will require more feedback to ensure that the pressure is not uncomfortable.
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I woke up SICK today. Should I come in?
A massage will likely just make you feel worse. If you are sick, you may get your therapist sick and pass it on to other clients that day. Even if you are giving less than a 24 hour notice, we prefer you reschedule your appointment if you are feeling unwell, so let us know as soon as possible.
Is it ok to exercise right after a massage?
Yes, it's ok to exercise after a massage, but most people prefer to stay relaxed. Why not enjoy the ZEN you are experiencing.
What if I fall asleep, snore, or drool during my massage?
This often happens during a massage and is nothing to be embarrassed about. Just enjoy and take that off the list of things to worry about!
Can I blow my nose, itch, or get up and go to the
bathroom during a session?
Absolutely. I insist you tell me. I do not want you uncomfortable or preoccupied.
What if I forgot to shave?
It’s not a problem. Actually, shaving right before can clog pores, so feel free to skip this step if you’d like.
What if I have big breasts that get in the way or make it uncomfortable to lay face down?
If you are uncomfortable lying face down, or in any other position, just tell me and we can adjust.​
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